About

“virtuoso”

Noun

A person highly skilled at doing something

 

“partners”

Noun

One associated with another especially in an action

Established in 2010, Virtuoso Partners is an award-winning provider of content management and intelligent automation solutions to customers and on behalf of leading IT services providers. We provide an end-to-end service consulting and design through to delivery and managed services, backed by a robust helpdesk and network monitoring service with SLAs. We are enjoying over 100% annual growth, proudly independent, profitable and owned entirely by our founders and employees.

Our name appropriately reflects our technical and subject matter expertise in creating effective tailored solutions, driven deep understanding of customer objectives, that deliver successful outcomes with from best in class technology. Crucially it reflects that we deliver this in partnership, underpinned by excellent support, engagement and independent consultancy. Our identity aligns to our purpose, to continue enabling our partners to implement exceptional technologies and support long-lasting customer relationships.

Virtuoso Partners deliver consultancy led, outcome driven solution distribution to customers on behalf of vendors and IT service providers, operating as retained consultants. Their customers see us as an extension of their business, and we undertake the heavy lifting so that they can focus on excellent customer service.

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Our vision

To become a leader in provision of intelligent automation and content management technologies by supporting partners and customers in meeting objectives through delivering outcome focused services and solutions. We will achieve this by mastery of best in class technologies, sustainable delivery, continually learning and improving through a positive and proactive outlook and retrospective insights.

Our values

Virtuoso Partners core values form the foundations of our organisation and they are a promise to our suppliers, partners, customers and stakeholders. We’re passionate about:

  1. Honesty, integrity, fairness and ethics above all – we do the right thing, we always play by the rules, we straight talk, we are never silent to bad practice
     

  2. Belief in better ways for a better future – we strive to learn and seek better ways of working through people, process and technology to stay innovative and be better tomorrow
     

  3. Listening to understand – we listen to truly understanding our customers objectives to offer strategies and tactics that deliver successful outcomes
     

  4. Focus on process to deliver results – we constantly improve the process to deliver the outcome, the aggregation of marginal improvements makes us all better
     

  5. Growth through excellence and innovation – we see mediocrity as a risk and to grow we must always deliver excellence, we always seek feedback to support continual improvement
     

  6. Diversity as an advantage - we reflect the diversity of our suppliers, partners, customers and stakeholders and all colleagues, partners and customers shall be valued and treated equally
     

  7. Work sustainably for a better future – we strive to be sustainable in all our actions and deliver carbon negative business
     

  8. Be agile in our ways of working – we work in agile ways to deliver thorough predictable, consistent outcomes in the most efficient ways