Consultancy & Partnership

Virtuoso Partners provide consultancy and professional services to support the successful delivery, implementation and ongoing support of content management and intelligent automation solutions. We work with partners and customer organisations to deliver strategic solutions from an outcome led perspective, driven by the customers anticipated goals.

We tailor our proven flexible consulting and delivery processes and best practice to the customer to provide quick time to value and ensure outcomes and benefits are realised. Where possible we take an agile approach to provide workable results early, promptly with measurable and predictable return on investments. Our service capabilities support both customers directly and partners seeking to improve competencies.

Customer consulting services
  • Virtuoso Partners' Illuminate (copyright) discovery and value scoping workshop and report package. Business analysis and consulting package to qualify opportunities for organisations to meet goals with intelligent automation and content management. Includes costed conceptual solution designs, business case development, return on investment qualification and high-level roadmap to deliver outcomes.

  • Professional services and consulting services

  • Agile project/program management

  • Business analysis and reporting

  • Solution design, solution and cloud architecture

  • Implementation and configuration, remedial configuration of existing solutions, user acceptance testing

  • Training, customer center of excellence development

Managed services
  • Robot as a Service (RaaS), outsourced center of excellence (CoE) and managed environment for RPA

  • Software solution managed services

Partner consulting services (related to content management and IA)
  • Business development training - generating prospects, supporting customers and realising success with IA and content management

  • 1st/2nd/3rd line solution support and service desk development

  • Pre/post sales consultant training

  • Demo environment training

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