Customer onboarding & due diligence
Financial organisations are always seeking improved methods of compliance with increasing regulations to avoid reputational damage and fines that dent the bottom line, but at the same time a need to improve customer experience to retain them exists. The challenge of meeting Know Your Customer (KYC), Customer Due Diligence (CDD) and Anti-Money Laundering (AML) compliance checks, whilst delivering a rewarding multi-channel customer experience and process efficiencies can seem daunting.
Virtuoso Partners make this simple in two key areas:
-
Robotic process automation (RPA) to automate manual drudgery associated with performing due diligence, minimizing errors, protecting personal data, improving processing controls and shortening cycles
-
BPM and process orchestration to streamline and connect the customer with highly automated back-office services, business users and robots for faster outcomes, improved process visibility and fewer risks
Typical Solutions
-
Content Management Systems
-
Consultancy
Related Case Studies & News
