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The public sector has struggled with digital transformation over the past decade owing to budgetary constraints associated with austerity, an ageing workforce and legacy systems dependencies. With a broader focus from the private sector on improving customer experience and digital processes residents and citizens expect public sector organisations government mirror the private sector in engagement and service delivery. Cost reduction initiatives and pressures remain as drivers for change. All of this is a driving force for digital transformation.
Leveraging of intelligent automation, RPA and AI has proven to accelerate the public sector and governments to improve service delivery.
Here are some examples of how Intelligent Automation and Content Management solutions can help improve processes to reduce manual work, reduce costs, enhance efficiency and accuracy plus more.
Facilitating Digital Work and Processes
Automating Work at Scale
Elevate your teams performance through our solutions.
Store and manage highly sensitive personal documents and records.
Understanding the content and context of incoming communications and automatically allocating them to appropriate users or end-points.
Compose and automatically generate documents, forms and letters by email, post and web portal.
- Enhance data security and identity verification in transactions and communications through digital signatures.
Collaboration tools to help access information, coordinate responses, share critical information and ensure timely decision-making, quickly and simply.
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