Partner Success in Intelligent Automation and Content Management.

Our Service Offering When Partnering With Us

We help with pre-sales support, opportunity handling, post-sales and beyond which means you can lean on expert consultants and technical engineers without the need to invest in expertise or consultants yourselves, keeping your overheads low.

You also have access to a suite of Intelligent Automation and Content Management solutions that can be offered to your customers.

Access to a range of pre-sales support

We will attend pre-sales calls to understand your customer needs by triaging and identifying the right tools for the job avoiding any missed opportunities.

This helps you win more business and gives you the overhead for pre-sales skills or the need to understand all our solutions. Furthermore, it gives you that competitive advantage!

Access to senior business processes and systems integration consultants.

You will have access to our certified expert consultants and solution engineers who have a deep understanding of customer environments, industries and ISV solutions.

This gives you:

The ability to save money on resourcing.
The reassurance that your customers are getting the right technologies to suit their objectives.
The capability to offshore risks and responsibilities.
A quicker turnaround time for delivery and revenue.
Improved customer satisfaction.

Access to Business Analysts and Project Management resources.

We'll do:

The business analysis for your customers to clearly define requirements.
Capture the user story alongside the Business Process Model and Notation (BPNM) process mapping.
Manage the project with plans, RACI, communications, schedules resources and resolve blockers.
Work with Agile and Kanban methodologies.

This gives you:

The ability to save money on resourcing.
The capability to offshore risks and responsibilities.
A quicker turnaround time for delivery and revenue.
Improved customer satisfaction.

Helpdesk support.

We'll give you:

Hands-free support of solutions to your customers.
A single-point of contact for multiple solutions where we triage support.
Direct SLAs with certified technical professionals.
Co-branded customer support portals with Realtime reporting.

This enables you to:

Save money and time on upskilling.
Improve customer satisfaction.
Reduce risks and avoid non-compliance costs.

We'll support your customers every step of the way.

We'll give you:

Access to vendor-specific knowledge for churn avoidance, upsell and expansion.
Support your customers through the adoption of technologies which will enhance customer satisfaction.

This will enable you

To focus on your customer relationships and net-new business.
Drive high renewal rates and low churn.
Avoid ISV and solutions-specific people/training costs.

Marketing support.

We'll support you with lead generation by giving you access to:

Off-the-shelf email and social media campaign support.
Infographics.
Welcome emails.
Training solutions for your teams.
Co-branded assets.
Account mapping.

This will enable you to:

Identify opportunities quicker.
Reduce time/costs in creating campaigns.
Allows you to go to market faster and obtain ROI quicker.

How We Work

Our tried and tested methodology is different because we handle the entire end-to-end project whilst offering a comprehensive pre-sales triage service. This is where we identify goals and provide a consultant to recommend the most suitable tools. Find out more by clicking below to see how our methods support your customers every step of the way.

How we work with your customers

A true Channel Enabler

Content Management and Intelligent Automation technologies have typically required a high degree of consulting expertise to uncover, win, implement and support customers. This can make it expensive to expand into this market and respond to customer demand.

VP provide true Channel Enablement by not just providing the software solutions but supporting you and your customers at every step of the way, enabling you to commercially manage and control all aspects of delivery.

Our Values

Our Technology Practices

Our tools for delivering Intelligent Automation and Content Management outcomes.

Integration and automation

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Large Language Model (LLM) and AI

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Facilitating digital work and processes

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Automating work at scale

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Quotes

Don't take it from us, check out what our partners have to say about VP.

The team at VP have been instrumental in establishing Softcat as a proven and reliable supplier that ensures customers' targeted goals of implementing Content Management solutions are always achieved. Like Softcat, VP invest in relationships for the long-term.

Josh Winters
Content Management & Automation Specialist

Efficiency of service delivery stands out when reflecting on our partnership with VP. By combining Kefron’s Content Management experience with VP’s expertise, we exceed client expectations with no surprises.

Steven MacKey
Managing Director
Tony Cockrill
Business Development Manager

VP have worked with NuStream for the last 3 years and supported us in achieving some monumental client wins and successful project deliveries in intelligent automation. Their pre-sales function has a masterful way of simplifying complex automation technology concepts for customers, delivering solutions to them on our behalf that deliver real tangible benefits.