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Large Language Model (LLM) and AI

What is it? 

Industry analysts describe an LLM as ‘a specialised type of artificial intelligence trained on vast amounts of text to understand existing content and generate original content.’

We like to think of these as vast digital brains that can be used to handle a range of tasks including interpreting vast complex and contextual information like batches of information, for example, huge written performance reports or service requests and generating outputs including documents and summarised reporting, through to codebases, even forms and process automations.

Our Solution Benefits 

These are the benefits of how Large Language Models and AI  are now incorporated with our solutions. 
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  1. Allow rich and rapid insights from data to create and enable agile decision-making.
  2. Rapidly automate processes without specialist expertise. 
  3. Integrate back-end systems and create user interfaces.
  4. Personalise AI-generated responses for each interaction allowing highly tailored responses to be automated at each touchpoint.
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How we can help

Easy and attainable!
Leveraging LLMs and AI for large-scale business processes is easy. We can seamlessly plug a digital brain into your processes with our technologies, eliminating the need for you to have the necessary skills or resources to implement, minimising disruption and making it cost-effective in the long run. 

Contact us for more information or to book a demo with one of our experts. 


Here are a few examples showcasing the practical implementation of these solutions within industry's and teams.
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​Supercharge your teams performance through our solutions. 
  • Have AI respond to service desk tickets with accurate responses based on ITSM and IT knowledgebases. 
  • Automate app provisioning and de-provisioning requests
  • Create automated product training once objectives are clear, allowing employees to ask and receive specific information to questions.  
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Our Service Benefits 

These are some of the benefits that you will get when using our solutions alongside our services. 
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Customised Solutions 
We can tailor these solutions to fit your needs. 

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Knowledge Transfer 
Provide training for teams to understand and develop the solutions. 

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Rapid Implementation 
Navigate potential roadblocks and streamline the deployment process.

Reduced Risk
Identify potential risks and challenges you may face and mitigate them. 

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Long-Term Support
Ongoing support and maintenance for your team and tools. 

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Continuous Improvement
Identify opportunities for optimisation.  

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These are some of the benefits your business will get when using our AI and LLM solutions. 
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  • Automate document processing to make businesses more efficient.  

  • Differentiated experience - innovate your processes to create streamlined journeys for customers and employees. 

  • Reduce risk - integrate LLMs and AI with processes in a highly compliant, secure and auditable manner.  

  • Agile working environments - use data and information to improve the ways you work.

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